FAQs

🛋️ 1. What kind of products does Tas Living offer?

We specialize in premium-quality furniture designed to add elegance and comfort to your living space. From modern sofas to classic wooden tables — we offer durable, stylish, and functional pieces for every home.

🚚 2. How long does delivery take? 

Delivery usually takes 5 to 10 business days, depending on your location. You’ll receive tracking details once your order is dispatched.

📦 3. What if I receive a damaged product?

No worries! If your product is damaged on arrival, just record a proper unboxing video and share it with us within 7 days of delivery. We’ll inspect it and offer a replacement or refund as per our policy.

🔁 4. What is your return policy?

We offer returns within 7 days of delivery, but only if the product is damaged and verified through a valid unboxing video. Without the video, we won’t be able to process the return.

💰 5. When will I receive my refund?

Once your unboxing video is verified and the return is approved, your refund will be processed within 15 business days to your original payment method.

🪑 6. Do you offer replacements?

Yes! If the product is damaged or defective, we offer a free replacement, subject to stock availability.

🔐 7. Is my payment information safe?

Absolutely. All payments are handled securely through trusted third-party payment gateways. We do not store your card or payment details.

📞 8. How can I contact customer support?

You can reach us anytime at:

📧 Email: support@tasliving.com

📱 WhatsApp: [Insert Number]

🕒 Support Hours: 10 AM to 7 PM (Mon–Sat)

📍 9. Do you ship pan-India?

Yes, we deliver to all major cities and towns across India. For remote or restricted areas, delivery time may vary.

📏 10. Can I customize furniture pieces?

Currently, we do not offer customization. But we’re always working on expanding our offerings — stay tuned!